Shipping & Returns

We fully stand behind the quality of our products and will offer a 30-day money-back guarantee. If you are not satisfied with your purchase, please contact support@naturelo.com.

Shipping

Shipments being delivered outside of the United States may be subject to that country's customs and / or duties fees. Customers are responsible for all customs and duties fees.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.